Travel Cancellation Letter for Insurance Claims, Same Day

Yes. FastDoc travel cancellation letters are signed by GMC-registered UK doctors and are accepted by major UK travel insurers, including Aviva, AXA, Direct Line and LV=. Each letter includes the clinical details, dates and doctor credentials insurers need to process a claim. If your insurer has its own claim form for a doctor to complete, our doctors can complete it as part of our Premium service.

Yes. If your travel insurer has its own claim form with a section for a doctor to complete, or you need another third-party form filled in, our doctors can complete it as part of our Premium service. Choose Premium at checkout and let us know which form you need when you complete your request.

Most insurers ask for a doctor's letter confirming your condition, the dates you were unfit to travel, and that the condition stopped you from travelling. You'll usually also need your booking confirmations, cancellation invoices and proof of what you paid. A FastDoc letter covers the medical evidence.

Yes. Enter your travel dates and the dates you were unwell in the form, even if they're in the past. The reviewing doctor will consider your request alongside the information you provide and decide what they can clinically confirm. If the doctor can't issue a letter, you'll receive a full refund.

You choose your delivery speed at checkout. Same Day service delivers your letter the same day when you order before 8pm. Premium puts your request at the top of the queue, and letters are usually issued within 30-90 minutes for orders placed between 8am and 9pm, 7 days a week. Your letter is emailed to you as a PDF.

A FastDoc travel cancellation letter costs £29.95 for Same Day service when you order before 8pm, or £49.95 for Premium priority review. There are no hidden fees, and if the doctor can't issue your letter you get a full refund under our Refund Guarantee.

Yes. FastDoc letters are signed by GMC-registered UK doctors, the same professional registration as your GP, and are accepted by major UK travel insurers. If your policy wording asks for evidence from a specific type of doctor, check it before you submit your claim.

No. FastDoc is designed for situations where getting a GP appointment isn't possible or practical. A GMC-registered UK doctor reviews your case remotely based on the information you provide. If the doctor can't safely confirm you were unfit to travel, they'll tell you rather than issue a letter.

Yes. If a close family member or travelling companion was ill and this stopped your trip, we can issue a letter covering those circumstances. Add their details when you complete the form.

You can request a travel cancellation letter for a mental health condition, just as you would for a physical illness. The reviewing doctor considers the information you provide and decides what they can confirm. Check your policy, as cover for mental health conditions varies between insurers. If you're struggling, please also speak to your GP, call NHS 111, or contact Samaritans free on 116 123 at any time.

It can. Most policies only cover pre-existing conditions you declared when you bought the cover, so check your policy before claiming. A FastDoc letter documents the medical facts of your situation; whether the claim is covered depends on your policy terms.

Cancellation means you couldn't start your trip. Curtailment means you had to cut it short and come home early. Most travel insurance policies cover both, and both usually need medical evidence. A FastDoc letter can cover either situation.

Yes. You can request a letter from wherever you are, and it can support a curtailment claim if you had to come home early. In a medical emergency abroad, contact local emergency services and your insurer's emergency assistance line first.

Yes. FastDoc letters are accepted by major UK airlines, including British Airways, easyJet, Ryanair and TUI, when you ask for a refund, credit or date change on medical grounds. Whether you get a refund, voucher or free change depends on the airline or holiday company's own policy.

You'll be asked for your personal details, your trip dates and destination, the reason you couldn't travel, and a brief description of the symptoms or condition. You don't need to provide medical records or a GP referral.

Every FastDoc letter shows the doctor's full name, signature and GMC registration number, which anyone can check on the GMC's public register. Your insurer can also confirm a letter using our letter verification page, or by emailing hello@fastdoc.co.uk.

If your claim is rejected specifically because of the medical letter, contact us and we'll review your case. Our doctors issue letters in line with GMC guidance and the information provided at the time of your request.

If, following clinical review, the doctor can't confirm you were unfit to travel, they'll explain why and you'll receive a full refund. You're never charged for a letter that can't be issued.

Yes. Contact your insurer as soon as you know you can't travel, even before your medical letter arrives. Most policies require prompt notification, and delays can reduce what you're able to claim.

Yes. Your information is encrypted, stored securely and only accessed by the doctor reviewing your case and the team processing your order. We never sell your data, and it is only shared with the service providers we need to process your order, such as our secure payment and email partners, in line with UK GDPR. See our Privacy Notice for details.