Your Medical Letter, Sorted From Home
No waiting rooms. No chasing your GP surgery. No delays when you need documentation urgently.
FastDoc connects you with a GMC-registered UK doctor who reviews your case and issues your travel cancellation letter digitally - straight to your inbox.
Thousands of customers across the UK trust FastDoc when they need legitimate medical documentation quickly, professionally, and without the hassle.
What is a Travel Cancellation Letter?
A travel cancellation letter is an official medical document issued by a GMC-registered doctor that confirms you or a travelling companion were medically unfit to travel on a specific date. It is the primary document required by UK travel insurers and travel providers when processing cancellation or curtailment claims.
Unlike a standard sick note, a travel cancellation letter is specifically written to meet the requirements of travel insurance policies. It includes the clinical details, relevant dates, and the doctor's professional assessment that insurers need to process your claim - all on headed paper with GMC registration details included.
Without this letter, most UK travel insurers will not process your claim, regardless of how genuine your circumstances are.
A Professional Letter Your Insurer Will Accept
Every FastDoc travel cancellation letter is issued on official headed paper and includes everything your insurer needs to process your claim:
- Your full name and relevant travel dates
- The doctor's clinical assessment and reasoning
- The doctor's full name, signature and GMC registration number
- FastDoc contact details for insurer verification
Delivered as a professional PDF directly to your email - ready to submit to your insurer or travel provider straight away.
Too Ill to Travel? We Can Help
You will typically need a travel cancellation letter if you need to claim on your travel insurance or request a cancellation from a travel provider due to:
- Sudden illness or injury before or during your trip
- A pre-existing condition flaring up unexpectedly
- Illness of a close family member or travelling companion
- Pregnancy complications making travel unsafe
- Mental health conditions preventing travel
- Post-operative recovery requiring you to stay at home
Most travel insurance policies require you to notify your insurer within 24 to 48 hours and to provide medical evidence promptly. FastDoc delivers your letter within 1 working day as standard, or in as little as 30 minutes with priority service.
Why Choose FastDoc?
Fast Delivery
Standard delivery within 1 working day. Choose priority service at checkout for delivery in as little as 30 minutes.
GMC-Registered Doctors
Every letter is issued by a fully qualified, GMC-registered UK doctor.
Accepted by UK Insurers
Our letters meet the requirements of all major UK travel insurers and airlines.
Secure & Confidential
Your medical information is encrypted and handled with complete discretion.
Digital Delivery
Delivered securely to your email as a PDF - ready to submit to your insurer immediately.
Fixed Price from £24.99
Transparent pricing with no hidden fees. Standard or priority delivery selected at checkout.
How It Works
Complete the Online Form
Answer a few simple questions about why you were unable to travel. Takes less than 5 minutes.
Doctor Reviews Your Case
A GMC-registered UK doctor reviews your submission and makes a clinical assessment.
Receive Your Letter
Your letter is delivered to your email as a PDF. Standard service within 1 working day - choose priority at checkout for delivery in as little as 30 minutes.
Accepted By Major UK Insurers & Airlines
The FastDoc Guarantee
Doctor-Certified
Every letter signed by a GMC-registered UK doctor
100% Secure
GDPR compliant with encrypted data handling
Fast Delivery
Within 1 working day, or as little as 30 minutes with priority service
Fixed Price
From £24.99 with no hidden fees or surprise charges
Frequently Asked Questions
Will my travel insurer accept this letter?
Yes. Our travel cancellation letters are issued by GMC-registered doctors and are accepted by all major UK travel insurers including Aviva, AXA, Direct Line and LV=. The letter includes all the clinical details and doctor credentials that insurers require to process a claim.
How quickly will I receive my letter?
Delivery speed is selected at checkout. Standard service delivers your letter within 1 working day. If you need it urgently, our priority service delivers in as little as 30 minutes. Once approved by one of our GMC-registered doctors, your letter is sent directly to your email as a PDF.
What information do I need to provide?
You will need to provide your personal details, the dates of your trip, the reason you were unable to travel, and a brief description of your symptoms or condition. You do not need to provide medical records or a GP referral.
Can I use this letter for airline cancellations?
Yes. Our letters are accepted by all major UK airlines including British Airways, easyJet, Ryanair and TUI when requesting a cancellation or refund on medical grounds.
What if my insurance claim is rejected?
If your claim is rejected specifically because of the medical letter, contact us and we will review your case. Our doctors issue letters strictly in line with GMC guidelines and the information provided at the time of consultation.
Do I need to see a GP first?
No. FastDoc is designed for situations where getting a GP appointment is not possible or practical. Our GMC-registered doctors assess your case remotely based on the information you provide - no in-person consultation needed.
Can the letter cover a family member travelling with me?
Yes. If a close family member or travelling companion was ill and this prevented your trip, we can issue a letter covering those circumstances. Please provide their details when completing the consultation form.
Is my information kept confidential?
Absolutely. Your data is encrypted, securely stored, and only accessed by the doctor reviewing your case. We are fully GDPR compliant and never share your information with third parties.
Get Your Travel Cancellation Letter Today
Standard delivery within 1 working day. Choose priority service at checkout for delivery in as little as 30 minutes. Fixed price from £24.99.
Get Your Letter Now - From £24.99